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Status: Informative Framework v1.0 Glossary v1.0 Last updated: 2026-03-06

Framework overview

TrustSurface is a neutral, evidence-led framework for identifying, measuring, and governing the observable trust signals an organisation emits at its digital edge.

It exists because organisations can be internally well-controlled and still appear untrustworthy through weak signals: spoofable email, brittle DNS, inconsistent identity boundaries, unreliable services, and unmanaged third-party integrations.

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What it makes governable

  • Trust Surface — the systems and signals where trust is experienced.
  • Trust Signals — observable indicators (evidence) describing posture.
  • Trust Posture — the evidence-based state implied by signals.
  • Trust Signal Gap — intended posture versus observed evidence.